CalBuddy — Terms of Use

1. Introduction and Acceptance

These Terms of Use (the "Terms") are an agreement between you, the person using CalBuddy (the "User" or "you"), and the company that provides CalBuddy, identified in Section 12 (the "Company", "we", "us" or "our").

These Terms of Use (the "Terms") govern your access to and use of the CalBuddy: AI Assistant mobile application, the website calbuddy.app, our web onboarding funnel, and the AI coaching service delivered over messaging channels (WhatsApp today; Telegram and Apple Messages as additional channels) — together, the "Service".

Important — how to cancel:

• Apple App Store: Settings → your name → Subscriptions → CalBuddy → Cancel, at least 24 hours before the end of the free trial or the current billing period.
• Google Play: Play Store → profile icon → Payments & subscriptions → Subscriptions → CalBuddy → Cancel subscription, at least 24 hours before the end of the free trial or the current billing period.
• Website (calbuddy.app) subscription: use the Manage subscription page to cancel, or email support@calbuddy.app with the subject "CANCEL MY SUBSCRIPTION".

California residents may cancel online at any time (see Section 4).

2. Eligibility and Accounts

By using the Service you confirm that you are at least 16 years old (or the minimum age of digital consent in your country), have the legal capacity (or parental consent where required) to enter into a binding agreement, and agree to these Terms and to our Privacy Policy.

You create an account by signing in with Apple, by email (magic link), or by connecting a supported messaging channel, or via other supported sign-in methods. You are responsible for activity under your account and for keeping your access credentials secure.

You may delete your account at any time via the Service settings or by contacting support@calbuddy.app.

3. The Service

CalBuddy is a calorie-tracking and nutrition-planning service offering food logging, meal suggestions, recipes, plans, and AI coaching.

Core features are available for free, with optional Premium features (advanced meal planning, detailed analytics, and similar).

3.1 Messaging Channels

The AI coach is delivered over third-party messaging platforms — WhatsApp (primary), Telegram, and Apple Messages. To use a channel you connect it and verify yourself (for example, a one-time passcode sent to your WhatsApp number, or the CalBuddy Telegram bot). Your use of each platform is also subject to that platform's own terms and privacy policies (e.g. WhatsApp/Meta, Telegram, Apple), over which we have no control. Message delivery depends on those platforms and may be delayed or unavailable; platform, carrier, or data charges may apply. We may add, change, or discontinue channels, and may modify, suspend, or discontinue any part of the Service at any time.

3.2 Health Disclaimer (Not Medical Advice)

• CalBuddy is not a healthcare provider, physician, or dietitian, and is not a substitute for professional medical or nutritional advice.
• Always consult a qualified physician or registered dietitian before starting any diet or weight-loss program — especially if you are pregnant or nursing, under 18, have an eating disorder or history of one, or have any medical condition.
• AI outputs are estimates. Calorie counts, macronutrient values, transcriptions of your voice notes, and recommendations may be inaccurate or incomplete. Do not rely on them for medical decisions.
• If you are experiencing a medical emergency, contact your local emergency services.

4. Subscriptions, Payments and Cancellation

Purchases on our website are sold to you by the Company, acting in its own name as merchant of record, as shown at checkout and on your receipt (in this capacity, the "Authorised Reseller"), which handles payment, receipts, applicable taxes, refunds and chargebacks. Purchases made through the App Store or Google Play are processed by Apple or Google under their terms.

4.1 Billing & Merchant of Record

Website purchases are processed by our payment providers (Stripe, Web2Wave, Payrails/PayPal) and may appear on your statement under a merchant-of-record billing descriptor rather than the "CalBuddy" name. App Store purchases are processed by Apple. Google Play purchases are processed by Google, and Google Play is the seller of record for those purchases.

4.2 Auto-Renewal Disclosure (Please Read)

Subscriptions are recurring. Unless you cancel, your subscription automatically renews at the end of each billing period, and the payment method on file is charged the then-current price for the next period. If your plan includes a free trial, you will be charged automatically when the trial ends unless you cancel before it ends. The price, billing frequency, and renewal terms are shown to you at checkout before you pay.

4.3 Reminders

Where required by law or app-store rules, we send a reminder before a free trial converts to a paid subscription and before certain renewals.

4.4 How to Cancel (incl. California / ARL — Click to Cancel)

You may cancel at any time using the Manage subscription page or as described at the top of these Terms. California residents (and others where required) may cancel online without steps more burdensome than sign-up. Cancellation stops future renewals; it does not retroactively refund the current period except as set out below.

5. Refunds and Right of Withdrawal

• App Store purchases are refunded by Apple under Apple's policies.
• Google Play purchases are refunded by Google under Google Play's policies — usually refundable within 48 hours directly from your order history in the Play Store. After that window, contact us at support@calbuddy.app and we will raise the request with Google.
• Website subscription fees are non-refundable except where required by law — including the EU/UK 14-day right of withdrawal for digital purchases (where applicable) and any mandatory local consumer-protection right.

6. User Content and Acceptable Use

You represent that you are at least 16 years old, have legal capacity (or parental consent), and will use the Service for lawful, personal, non-commercial purposes only. You agree not to reverse-engineer, resell, or scrape the Service, upload infringing or harmful content, interfere with its systems, abuse the AI coach, or impersonate others.

7. Intellectual Property

The CalBuddy brand, application, software, and databases are owned by the Company. When you submit food logs, photos, voice notes, messages, or other content ("User Content"), you grant the Company a worldwide, royalty-free license to process, store, and use it to provide and improve the Service, in accordance with the Privacy Policy.

8. Limitation of Liability

To the maximum extent permitted by applicable law, the Company shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of, or inability to use, the Service. Nothing in these Terms excludes liability that cannot be excluded under applicable law, including mandatory consumer rights.

9. Suspension and Termination

We may suspend or terminate your account if you violate these Terms or engage in unlawful or harmful activity. You may stop using the Service and delete your account at any time.

10. Changes to These Terms

We may revise these Terms at any time. Material changes will be communicated via in-app notification, email, or website banner, and take effect on the stated date.

For existing subscriptions, a change applies from the first renewal falling at least 30 days after we notify you.

11. Governing Law and Disputes

These Terms and any non-contractual obligations arising from them are governed by the laws of the Republic of Türkiye. The courts and enforcement offices of Istanbul (Çağlayan) have jurisdiction over any dispute arising out of or in connection with these Terms. This does not deprive a User who is a consumer of the protection of the mandatory provisions of the law of the User's country of residence, including the right to bring proceedings before the courts or consumer bodies of that country.

12. Company Information and Contact

CalBuddy is provided by Alvin AI Studio LLC, 447 Broadway, 2nd Floor Suite 3007, New York, NY 10013, USA.

Questions about these Terms: support@calbuddy.app.